Hello, customer,
I replied to the information you sent via service email.
I also sent it to you via personal email today because you didn't seem to be able to receive it.
Please check the contents below, leave a new post or reply to the email Customer T.T
I'm sorry to bother you and make you uncomfortable T.T
I think we missed the product by mistake.
Would it be okay if I help you process a partial refund for the price of the product you didn't receive?
I look forward to hearing from you soon.
Thank you, sir.
[ Original Message ]
I received my order last Friday, and there was a missing item. I emailed customer service twice and there was no reply.
Please help/advise.
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